Withdrawal and refunds

Nothing is sold yet: during the beta nobody pays. This page applies to purchases on the web once subscriptions open with the App Store and Google Play.

Your right to withdraw

You may withdraw from a purchase made on the web within 14 days of the day you bought it, without giving a reason.

How to do it

Tell us clearly that you withdraw, before the 14 days end: from your account on the web, through the contact form or by post to NicePeopleAtWork S.L., Calle Roc Boronat 23, 08005 Barcelona, Spain. You may use the model below; you do not have to.

To NicePeopleAtWork S.L., Calle Roc Boronat 23, 08005 Barcelona, Spain: I hereby give notice that I withdraw from my contract for the Lagbuster service. Bought on: [date]. Name: [your name]. Email of the account: [your email]. Date: [today's date].

What we refund

Everything you paid, within 14 days of receiving your notice, by the same means you paid with and at no cost to you. If you asked to start using Lagbuster during the 14 days, we keep only the part of the period until you withdrew and refund the rest.

Canceling is not withdrawing

You can cancel a subscription at any time, also after the 14 days: it stops renewing and you keep access until the end of the period you paid for. The one-week pass does not renew.

Purchases in the App Store or Google Play

They are refunded by Apple or Google, under that store's rules; ask them from your purchase history in the store. You cancel those subscriptions in the store too.